Comments for Is It A Good Deal? Carfax, Carmax And Car Advice http://www.isitagooddeal.com Don't Get Ripped Off Buying or Selling Your Next Car! Read our opinions on Carfax and Autocheck. Thu, 06 Nov 2008 20:55:02 +0000 http://wordpress.org/?v=2.9.1 hourly 1 Comment on Thinking of Selling Your Car to Carmax? by laura sturgess http://www.isitagooddeal.com/thinking-of-selling-your-car-to-carmax/comment-page-1/#comment-13871 laura sturgess Thu, 06 Nov 2008 20:55:02 +0000 http://www.isitagooddeal.com/2008/04/04/thinking-of-selling-your-car-to-carmax/#comment-13871 looking at selling my 2005 toyota corolla, 4 door- with only 38,000 miles, in very good condition- i'am thte only owner bought it brand new- what is a good asking price looking at selling my 2005 toyota corolla, 4 door- with only 38,000
miles, in very good condition- i’am thte only owner bought it brand
new- what is a good asking price

]]> Comment on Carmax Profits Fall by Rick http://www.isitagooddeal.com/carmax-profits-fall/comment-page-1/#comment-13861 Rick Tue, 04 Nov 2008 16:42:50 +0000 http://www.isitagooddeal.com/2008/04/20/carmax-profits-fall/#comment-13861 Hi, I recently found an 08 f-250 King Ranch on Carmax for $33000 with only 23000 miles. I authorizied a transfer to the local dealer. I have since found numerous complaints about dealing with them and am getting cold feet about dealing with this company. What would be your advice for a course of action for an out of town buyer. Thanks Rick Barta Hi,
I recently found an 08 f-250 King Ranch on Carmax for $33000 with only 23000 miles. I authorizied a transfer to the local dealer. I have since found numerous complaints about dealing with them and am getting cold feet about dealing with this company. What would be your advice for a course of action for an out of town buyer.
Thanks
Rick Barta

]]> Comment on Another Bad Carmax Experience… by Scott http://www.isitagooddeal.com/another-bad-carmax-experience/comment-page-1/#comment-13056 Scott Sat, 05 Jul 2008 14:32:27 +0000 http://www.isitagooddeal.com/2008/03/08/another-bad-carmax-experience/#comment-13056 My wife and I bought a car from Carmax and our experience has been nothing short of a nightmare! First off,let me say the car is mechanically sound ,all that is needed is some minor cosmetic work and we were told this is "not a problem" by our salesman. So we made an appointment to bring it back but couldn't keep it so we tried to call them back to change it and thats when the nightmare began. My wife gets the service dept. on the phone and was asked"can you hold"?..she did...for 45 minutes! Then she called back and asked to speak to the service dept. again and was told they went home a 1/2 hour ago!Needless to say she and I were outraged and talked to the manager on the phone about this and he was "shocked" by it all and promised to make it right. We decide to take the car to another Carmax store hoping for a better experience..what a joke!A service man contacted me by phone telling me how sorry he was about my problem at the other store and he too wanted to "make it right" and he claimed he was going to "take good care of us",what some bulls%$#!He called us July 2nd and said their contractor does not work the 4th due to the holiday,we totally understood and he said the earliest we could get the car back would next week Tuesday,we were okay with that and brought the car in. he called the very next day saying the car was all done! sounds good right..wrong,when we got there on the 4TH of July no less we saw our car in the lot and found absolutely nothing had been done to it! We had our service guy come out to explain this and he gave nothing but lame excuses stating the contractor told him it was all done and he called us to come get it.Our intelligence was insulted by this guy and now we are asking him questions on their "quality control", his response was that he never has to check the work out because his guy is so awesome that no one ever complained! This is not the experience we bargained for and we told our service guy call us when this car looks "perfect". I will let you know how things turn out,but I fully expect them to drop the ball again! My wife and I bought a car from Carmax and our experience has been nothing short of a nightmare! First off,let me say the car is mechanically sound ,all that is needed is some minor cosmetic work and we were told this is “not a problem” by our salesman. So we made an appointment to bring it back but couldn’t keep it so we tried to call them back to change it and thats when the nightmare began. My wife gets the service dept. on the phone and was asked”can you hold”?..she did…for 45 minutes! Then she called back and asked to speak to the service dept. again and was told they went home a 1/2 hour ago!Needless to say she and I were outraged and talked to the manager on the phone about this and he was “shocked” by it all and promised to make it right.

We decide to take the car to another Carmax store hoping for a better experience..what a joke!A service man contacted me by phone telling me how sorry he was about my problem at the other store and he too wanted to “make it right” and he claimed he was going to “take good care of us”,what some bulls%$#!He called us July 2nd and said their contractor does not work the 4th due to the holiday,we totally understood and he said the earliest we could get the car back would next week Tuesday,we were okay with that and brought the car in. he called the very next day saying the car was all done! sounds good right..wrong,when we got there on the 4TH of July no less we saw our car in the lot and found absolutely nothing had been done to it!

We had our service guy come out to explain this and he gave nothing but lame excuses stating the contractor told him it was all done and he called us to come get it.Our intelligence was insulted by this guy and now we are asking him questions on their “quality control”, his response was that he never has to check the work out because his guy is so awesome that no one ever complained! This is not the experience we bargained for and we told our service guy call us when this car looks “perfect”. I will let you know how things turn out,but I fully expect them to drop the ball again!

]]> Comment on Click Here For Free Car Advice by ma lat http://www.isitagooddeal.com/test/comment-page-1/#comment-12994 ma lat Wed, 04 Jun 2008 06:18:37 +0000 http://www.isitagooddeal.com/?page_id=5#comment-12994 I am in need of a car rather quickly. I want to purchase a used Lexus GS 300-2006. I have been to carmax website and I think I have found a car. GS300-2006 listed fro 34,147 25k. After reading carmax reviews, I am not sure if I should purchase from them. I have priced GS 300-2006 on autotrader and mileage and prices higher than carmax. I can't find too many GS300-2006 in the Neworleans area. If I purchase a Lexus, I will have to get out of town, possibly out of state. Any advice? I am in need of a car rather quickly. I want to purchase a used Lexus GS 300-2006. I have been to carmax website and I think I have found a car. GS300-2006 listed fro 34,147 25k. After reading carmax reviews, I am not sure if I should purchase from them. I have priced GS 300-2006 on autotrader and mileage and prices higher than carmax. I can’t find too many GS300-2006 in the Neworleans area. If I purchase a Lexus, I will have to get out of town, possibly out of state. Any advice?

]]> Comment on Click Here For Free Car Advice by Chris Hebert http://www.isitagooddeal.com/test/comment-page-1/#comment-12989 Chris Hebert Tue, 03 Jun 2008 14:35:59 +0000 http://www.isitagooddeal.com/?page_id=5#comment-12989 I took my 2004 BMW M3 with 49000 miles in VERY good condition to Carmax about 2 months ago. They offered me $26,000. I thought that was pretty low and thought I would try to sell it myself on AutoTrader.com and Craigslist. Since I haven't had much luck, I took it back to Carmax and they are now offering me $25,000. Is this a reasonable price or should I hold out until I can find a buyer myself? Thanks, Chris I took my 2004 BMW M3 with 49000 miles in VERY good condition to Carmax about 2 months ago. They offered me $26,000. I thought that was pretty low and thought I would try to sell it myself on AutoTrader.com and Craigslist. Since I haven’t had much luck, I took it back to Carmax and they are now offering me $25,000. Is this a reasonable price or should I hold out until I can find a buyer myself?

Thanks,
Chris

]]> Comment on Click Here For Free Car Advice by Virginia Thomas http://www.isitagooddeal.com/test/comment-page-1/#comment-12988 Virginia Thomas Tue, 03 Jun 2008 14:08:14 +0000 http://www.isitagooddeal.com/?page_id=5#comment-12988 My 1986 Ford F150 lost its transmission last Friday and now find myself in need of a new preowned vehicle. How do I know of an honest dealership - is there a rating that has been done by consumers? I live in Fredericktown, OH but can get a ride if needed to. I need to spend less than 9000.00 for a decent car. Can you give any advice? Thank you in advance for any assistance. Also, I have a 15 year old daughter who will be learning to drive in 6 months - do you recommend any particular type of car? Virginia My 1986 Ford F150 lost its transmission last Friday and now find myself in need of a new preowned vehicle. How do I know of an honest dealership – is there a rating that has been done by consumers? I live in Fredericktown, OH but can get a ride if needed to. I need to spend less than 9000.00 for a decent car. Can you give any advice? Thank you in advance for any assistance. Also, I have a 15 year old daughter who will be learning to drive in 6 months – do you recommend any particular type of car?

Virginia

]]> Comment on Thinking of Selling Your Car to Carmax? by linda williamson http://www.isitagooddeal.com/thinking-of-selling-your-car-to-carmax/comment-page-1/#comment-12986 linda williamson Mon, 02 Jun 2008 11:56:53 +0000 http://www.isitagooddeal.com/2008/04/04/thinking-of-selling-your-car-to-carmax/#comment-12986 thinking of selling a 1999 honda civic 4 door sedan to car max car in good condition with 176000 miles what is a good offer thinking of selling a 1999 honda civic 4 door sedan to car max car in good condition with 176000 miles what is a good offer

]]> Comment on Carmax Can Be Overpriced by tammy http://www.isitagooddeal.com/carmax-can-be-overpriced/comment-page-1/#comment-12981 tammy Fri, 30 May 2008 21:23:06 +0000 http://www.isitagooddeal.com/2008/04/04/carmax-can-be-overpriced/#comment-12981 The worst experience I have ever had as a consumer!!! Sales Luis Galletti started the experience by asking if we had a trade in, I was talking and he just kept looking at my fiance, finally my fiance started talking because it was apparent he was not listening to me. When we were test driving the car Galletti kept all his attention on my fiance even though my fiance told him repeatedly that the car was for me and the decision was up to me. Finally my fiance got so upset he quit test driving the cars so Galletti would get the idea the decision was up to me. I found a car I liked I figured the car would last longer then Galletti attitude. Come to find out the car was 3000 over book in this market is crazy, so they wanted that down. We later received a letter from Galletti saying we could sell our car for the estimate in 7 days all it said to bring was title or who had the lean on the car. I brought the car back 6 days later and talked to an inept front desk then talked to Manager Christina Gupta she laughed when we told her of Galletti behavior, then told us to come back in an hour she called us 10 minutes later asking about registration, nothing in the letter mentioned and when I was going to buy a car it wasn't brought up . My last vehicle was a lease so it wasn't current. She told us we had to get it current before we could sell it to them. Even though the cars they sell are not up to date with registration or emissions tests, all sold as is. The letter was a false statement. This was not in the letter, why couldn't she ask this before we left? Awful service I am telling everyone that I can to boycott Carmax!!! The worst experience I have ever had as a consumer!!! Sales Luis Galletti started the experience by asking if we had a trade in, I was talking and he just kept looking at my fiance, finally my fiance started talking because it was apparent he was not listening to me. When we were test driving the car Galletti kept all his attention on my fiance even though my fiance told him repeatedly that the car was for me and the decision was up to me. Finally my fiance got so upset he quit test driving the cars so Galletti would get the idea the decision was up to me. I found a car I liked I figured the car would last longer then Galletti attitude. Come to find out the car was 3000 over book in this market is crazy, so they wanted that down. We later received a letter from Galletti saying we could sell our car for the estimate in 7 days all it said to bring was title or who had the lean on the car. I brought the car back 6 days later and talked to an inept front desk then talked to Manager Christina Gupta she laughed when we told her of Galletti behavior, then told us to come back in an hour she called us 10 minutes later asking about registration, nothing in the letter mentioned and when I was going to buy a car it wasn’t brought up . My last vehicle was a lease so it wasn’t current. She told us we had to get it current before we could sell it to them. Even though the cars they sell are not up to date with registration or emissions tests, all sold as is. The letter was a false statement. This was not in the letter, why couldn’t she ask this before we left? Awful service I am telling everyone that I can to boycott Carmax!!!

]]> Comment on Click Here For Free Car Advice by Mary http://www.isitagooddeal.com/test/comment-page-1/#comment-12975 Mary Thu, 29 May 2008 04:14:54 +0000 http://www.isitagooddeal.com/?page_id=5#comment-12975 hello, my father co signed for me to take out my 05 mustang, i took it home that day since it was labor day weekend and bank request were pending, to make a long story short,when i took it back for detail and gas they let me know that the deal had gone through one of the banks but asked for my POI and i did but then they followed to ask for my husbands, since he's military i couldn't obtain it that day. I wasn't able to take my car home, from what i understand because i didn't get a POI for my husband. So if only my father and I are on the contract, why are they asking for my husbands info and why was that the reason i didn't get my car back? hello,
my father co signed for me to take out my 05 mustang, i took it home that day since it was labor day weekend and bank request were pending, to make a long story short,when i took it back for detail and gas they let me know that the deal had gone through one of the banks but asked for my POI and i did but then they followed to ask for my husbands, since he’s military i couldn’t obtain it that day. I wasn’t able to take my car home, from what i understand because i didn’t get a POI for my husband. So if only my father and I are on the contract, why are they asking for my husbands info and why was that the reason i didn’t get my car back?

]]> Comment on Another Bad Carmax Experience… by G McKinley http://www.isitagooddeal.com/another-bad-carmax-experience/comment-page-1/#comment-12959 G McKinley Fri, 16 May 2008 15:06:42 +0000 http://www.isitagooddeal.com/2008/03/08/another-bad-carmax-experience/#comment-12959 I purchased a vehicle at CARMAX on May 6th paying with cash (casheirs check) May 7th I returned the vehicle due to many problems and requested a refund. I was told they would "expidite" my return. yesterday May 15th I was told they would not cut a check until May 21 and then mail it to the Tucson office. Beware their money back guarantee I want my 26k back now! I will never have anything good to say about carmax. BEWARE I purchased a vehicle at CARMAX on May 6th paying with cash (casheirs check) May 7th I returned the vehicle due to many problems and requested a refund. I was told they would “expidite” my return. yesterday May 15th I was told they would not cut a check until May 21 and then mail it to the Tucson office. Beware their money back guarantee I want my 26k back now! I will never have anything good to say about carmax. BEWARE

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