CarMax Accused of Hiding Car’s History

As reported in this story in the New York Times, CarMax may have some trouble headed it’s way. A judge in Maryland is currently looking into finding CarMax in contempt of court for it’s failure to abide by the terms of a 2008 class-action lawsuit settlement. The settlement in question ordered CarMax to provide a “clear warning” to customers when they were offering a vehicle for sale that had seen duty in…
Read more...Buying a Car from CarMax

Carmax is an one-price car dealer that allows you to purchase vehicles with no haggling. The company policy requires that dealers offer one set price so there is no bargaining or bidding involved. Shopping for a car with them is almost as easy as buying smaller ticket items at a department store. The disadvantage to the no-haggling policy is that if you find something you like and suspect there’s a…
Read more...CarMax Financing: A good deal?

Before customers walk into a CarMax dealership, they may wonder about their financing options. As the Federal Trade Commission points out, with the average price of a new car equaling approximately $28,000 and the price of a used vehicle equaling $15,000, most people need financing to purchase a car. They offer customers quotes from multiple lenders and then, if customers accept the offer, they still have three days to find…
Read more...Should I sell my car to CarMax?

When it’s time to sell your next car you’ll have several different options available; you can sell it to a private buyer via an ad in the auto trader, your local paper or Craiglist, you can take it to a local car dealer for a trade-in or you can go to a CarMax Auto Superstore. Each of these options presents multiple pros and cons, many of which may not be…
Read more...Another Horrible Car Max Experience

Tina A. from Texas shared her story with us earlier today: I just recently had an awful experience at Carmax in Austin, Texas (North location). I first contacted them via the internet and a sales consultant emailed me right away: Kris Santoscoy. I knew the exact car I wanted and there was no other like it in the state. I went to the lot during lunchtime and test drove it….
Read more...Thinking of Selling Your Car?

Are you thinking about selling your car? If so then there are a number of things that you need to consider. How much will you sell the car for? Where will you advertise? What form of payment should you accept? You also have to be aware of the possibility that your car could be stolen by thieves who pose as potential buyers. Selling a car is definitely not always as…
Read more...Tags:Autocheck , Autotrader , Carfax , Carmax , Craigslist , selling a car
Carmax:The Way Car Buying Shouldn’t Be?

Carmax locations are popping up around the country, with about 74 locations in 35 markets Carmax is quickly becoming one of the biggest players in the US used car market. As a car dealer myself I’m in total shock that they are reporting higher and higher profits every quarter. I’d say their are two main aspects of their business: buying and selling. When we look at their purchasing of cars…
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