8th
March
2008
Another Bad Carmax Experience…
posted in Carmax |I was researching the Carmax website for selling my 2004 truck. They claim to use the Kelly Book in order to get a ballpark figure. I asked the salesman how accurate the Kelly book figures are and he said they aren’t off by much but that they really don’t go by those figures, just the “MARKET VALUE” of the truck. I told him that using the Kelly book sounds like a way to get people into the store if they don’t use those figures. He agreed with me and wondered why himself. When I got the appraisal results after waiting 45 minutes, their figures were $5700.00 less than the book value. Thanks Carmax for making me drive 95 miles one way for nothing!